About:

Colleen is a technology advisor and former CIO and Operations executive with over thirty years of information technology and operations leadership experience gained from growing, scaling and transforming global businesses in the Technology Industry with revenues ranging from $0.7-5B+. A digital- and business-model transformation leader, her innovative strategies and pragmatic leadership have helped companies put their customers at the center and lead market changes to drive revenue, growth and success at top technology brands such as Zendesk, Adobe & Cisco Systems. At Zendesk, a $1.5B high growth Customer Experience SaaS company, Colleen was CIO & SVP of Operations. She led technology strategy & execution that delivered revenue growth and margin improvement. Colleen shaped Zendesk's benchmark for modern IT at scale and a customer-centric workforce. Passionate about the role of both customer and employee experience in the digital age, her unique Work Better Together program delivered tens of millions in productivity improvements. Colleen led the enterprise technology architecture & execution for this re-invention that led to a 10x increase in valuation and positioned Adobe as the frontrunner in the industry’s move to cloud-based services. Colleen has experience in IPO preparedness, turnarounds, M&A and divestitures.